Privacy Policy

Effective: January 1, 2026 | Version 1.0

StartupDEX (the "Company") values users' personal information and complies with the Personal Information Protection Act.

1. Personal Information Collected

CategoryItems CollectedRequired/Optional
SignupEmail, password, nameRequired
KYC VerificationReal name, date of birth, ID copy, phone numberRequired
Project RegistrationMember type, profile image, experienceRequired
Corporate MemberCompany name, business registration number, CEO nameRequired
Auto CollectedIP address, cookies, access logs, device infoAuto

2. Purpose of Collection and Use

  • Service Provision: Member identification, project registration, token trading, asset management
  • Identity Verification: Real name verification, prevention of illegal use
  • Customer Management: Complaint handling, notice delivery
  • Service Improvement: New service development, statistical analysis

3. Retention and Use Period

Retention ItemRetention PeriodLegal Basis
Contract or subscription withdrawal records5 yearsE-Commerce Act
Payment and supply records5 yearsE-Commerce Act
Consumer complaint/dispute records3 yearsE-Commerce Act
Website visit records3 monthsTelecommunications Privacy Act

4. Provision to Third Parties

The Company does not, in principle, provide users' personal information to external parties. However, exceptions are made in the following cases:

  • When the user has given prior consent
  • When required by law or requested by investigative agencies through legally prescribed procedures

5. User Rights

  • Users can view or modify their personal information at any time.
  • Users can withdraw consent for personal information collection and use at any time.
  • Users can request correction of errors in their personal information.

6. Privacy Officer

Privacy Officer

Email: [email protected]

Inquiry: Support Page

7. Security Measures

  • Administrative Measures: Establishing and implementing internal management plans, regular employee training
  • Technical Measures: Personal information encryption, access rights management, security system installation
  • Physical Measures: Access control for server rooms and data storage areas